Returns Policy

1. RETURNS POLICY

· Any Goods which you believe are defective must be returned to us within 14 days of the date of delivery (there is no need to telephone us) using a completed returns forms which can be downloaded and printed from our website. Returns are sent at your own expense and we recommend that you use recorded delivery and keep your proof of postage.

·         For hygiene reasons we do not accept returns on worn earrings or body jewellery.

·         We do not send out replacements. We will send you a credit note and refund your credit card within 2-3 weeks if we agree that the goods returned are defective through faulty workmanship or materials.

·         Please note - imitation jewellery will go off colour, especially metal based jewellery. Time for discolouration will depend on their use and the environment in which they are worn or stored. We are unable to credit you for goods that have discoloured.

·         No claims will be allowed for loss, theft or damage to the goods in transit unless notified to carriers and ourselves immediately.

2.            DISCLAIMERS
·         All items are imitation jewellery unless otherwise stated.

·         We reserve the right to change our Terms and Conditions of business without notice.

·         Notice of non-delivery must be given within 14 days.

·         OUR LIABILITY IS LIMITED AS SET OUT IN OUR TERMS AND CONDITIONS.